Shipping & Returns

Shipping & Returns

Shipping

We ship across the United States.
Orders are processed within 2–3 business days.
Standard delivery: 5–7 business days.
Express delivery: 2–3 business days.

You will receive a tracking link the moment your
Kiara leaves our hands.

Returns

We stand behind every bag we make.

If your Kiara arrives damaged or isn't what you expected,
contact us within 14 days of delivery.
We will arrange a return, exchange, or full refund —
no friction, no fine print.

Items must be unused and in original condition.
Sale items are final sale.

To start a return: Contact us via email, facebook or WhatsApp :)
 
We respond within 24 hours.

A note from us

We're a small brand that cares deeply
about what lands on your doorstep.

If something ever feels off, please just tell us.
We would rather fix it than lose you.